1. Is hiring a private investigator legal?

Yes. In Ontario, private investigators are regulated under the Private Security and Investigative Services Act (PSISA) and must be licensed by the Ministry of the Solicitor General. Vanguard Protection Group operates in full compliance with all federal, provincial, and municipal laws.

2. What types of cases do you handle?

We specialize in a variety of investigations, including corporate and workplace investigations, background checks, fraud detection, surveillance, asset protection, and executive protection. Our services cater to both businesses and private individuals.

3. How do you conduct investigations?

Our investigations involve a combination of surveillance, data analysis, background research, and investigative interviewing. We adhere strictly to legal and ethical guidelines to ensure all evidence collected is admissible and obtained lawfully.

4. Can a private investigator obtain personal records such as bank statements or phone records?

No. Private investigators cannot access private financial records, phone records, or medical files without legal authorization. However, we can conduct thorough background investigations and locate publicly available or legally accessible information.

5. How do I know if I need a private investigator?

If you need discreet, professional assistance in gathering information for personal or business matters—such as fraud detection, missing persons, or employee misconduct—hiring a licensed investigator ensures you get lawful and reliable results.

6. How much does it cost to hire a private investigator?

Our standard services start at $50 per hour, while complex investigations requiring extensive surveillance or specialized expertise are $90 per hour plus expenses. Costs depend on the nature of the investigation and required resources.

7. How long does an investigation take?

The timeframe varies depending on the complexity of the case. Some background checks may take only a few days, while surveillance or fraud investigations may require weeks or months. We always provide an estimated timeline before proceeding.

8. Will my investigation remain confidential?

Yes. Confidentiality is our top priority. We take all necessary precautions to ensure your case remains discreet, and all client information is securely handled and never shared without legal obligation.

9. Can you guarantee results?

While we guarantee professionalism, diligence, and legal compliance, we cannot guarantee specific results, as each case presents unique challenges. However, we are committed to providing the most accurate and actionable information possible.

10. How do I get started with hiring a private investigator?

Before booking a consultation, contact us with details about your case. We will assess your needs, discuss available solutions, and outline the next steps. A contract will be required before any investigation begins.